Terms and Conditions
Last updated: 25 July 2023.
Welcome to Selloff.ng, this document contains provisions that apply to the use of this website. We strongly advise that you agree to these Terms and Conditions before registering or transacting on this platform.
Throughout this document, wherever the context so requires, 'You' or 'User' shall mean any human being who has agreed to become a Buyer or Seller on this Platform by providing personal data while registering here as a User with the use of a device connected to the internet. Users of this platform must be at least 17 years old at the point of registration and if younger, must access the website or app under the supervision of a parent or legal guardian. SellOff.ng allows the User to surf the website or app without initially registering on the Platform.
The term 'We', 'Us', 'Our' shall mean SellOff.ng. By using SellOff.ng, you indicate that you have carefully read through, understood, and accepted to abide by our terms and conditions. However, feel free to refrain from using our platform if you do not agree with us. Furthermore, we are liable to review, update, or make changes to this document; do well to read this document periodically to stay abreast of any of such changes.
We have a strict policy regarding user-generated content. When you sign up on our website or app, you agree to our terms and conditions. Respecting others' rights and privacy is very critical. We do not tolerate spam, bullying, harrassment, or defamation. You are not allowed to post dangerous links, or use bots, or solicit login information and similar infrigement. We will never ask for your login information ever. If you find any content objectionable, please flag or report it right away. If your content is deemed inappropriate, you must remove it immediately. If you do not after warning, you may be suspended for violating our terms and conditions.
SellOff.ng is an online marketplace platfrom for buying and selling products and services safely in Nigeria. We are not the Sellers and service providers of all ads posted on our platform nor are we their representative. All transactions are carried out directly between the Buyers and Sellers; we are NOT a party to the transaction.
Therefore, we are NOT liable for any misinformation by or untrustworthiness of the users of our platform and the deficiency or illegality of the goods and services listed on our site. We do NOT guarantee the existence, quality, safety, truth, accuracy or legality of all items published on the website; the ability of Sellers to sell the products advertised or the service providers to provide the services advertised; the ability of Buyers to pay for items or services; or that a Buyer or Seller will actually complete a transaction or return an item. We strongly DISCLAIM any liability connected to all items advertised and information posted by the users of our website.
We, thereby, encourage our users to:
- Conduct their due diligence before meeting any individual or organisation requesting a meeting.
- Meet individuals or organisations in public places and in daylight hours for the completion of transactions or meeting of any kind.
- See and check their goods before processing payment.
- Request all necessary documents confirming compliance with the applicable requirements of laws, regulations, rules, guidelines, and standards.
- Conduct all other safety or quality checks necessary.
By continuous use of this website to transact, you agree that you are solely responsible for your safety and quality checks. We disclaim any responsibility for your transaction with any individual or organisation.
- Payment & Pricing
This section of the Terms and Conditions govern the sales and purchase of goods on this Site; no extrinsic evidence, whether oral or written, will be incorporated.
Usage: SellOff.ng has free and paid membership plans. SellOff.ng does not charge any fee for browsing, posting an ad, and buying on this platform.
Paid Services: Although using the platform is free, but we also have paid services that are disclosed on the website. Advertisers can pay a specified amount to sponsor or promote their ads. Also, we may set limits for publishing announcements in certain categories.
New Services: At our discretion, we may need to introduce new services or modify existing ones on SellOff.ng. In such an event, without seeking permission from users, SellOff.ng reserves the right to introduce fees for such new services or amend/introduce fees for existing services, as the case may be.
Currency: All fees shall be quoted in Naira (#) except otherwise stated and you are solely responsible for compliance with all laws and policies applicable to the use of the Nigeria currency. However, changes to fees and related policies shall only be effective if it has been implemented by SellOff.ng.
Payment Methods: SellOff.ng offers you multiple payment methods (internet banking, e-wallet, and more). Whatever your online mode of payment is, be assured that SellOff.ng's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. SellOff.ng also accepts Credit & Debit Card payments made using Verve, MasterCard and VisaCard.
Delivery: Charges on the delivery of an item is solely dependent on the Seller. SellOff.ng is not to be held liable for the delivery policy of the Seller as it is solely based on the Seller’s discretion. Remember that Sellers are more likely to incur a relatively higher shipping cost on low-value items; in such a case, charging a nominal delivery charge helps them offset logistics costs. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination, and the courier partner's time to deliver in your location.
- Return & Refund Policy
Refund Policy: Advertisers pay a stipulated amount to SellOff.ng for promoted ads or other additional services. So, if you terminate your advert for reasons other than a breach in agreement on our part, we will not refund any money to you. If we terminate your advert on our platform for reasons other than a breach in agreement on your part, we will refund to you within 14 days the balance of any money which you have paid to us (and we have received) which relate to services to be provided (but not yet provided) after the date of termination.
Return Policy: Under this policy, options of exchange, replacement, and/or refund is provided by Sellers to you (the Buyer). The return policy on all products differ, do well to check what policy is offered by a Seller for an item before making a purchase. SellOff.ng reiterate that we are not a party to any transaction between Buyers and Sellers or between clients and service providers. So, kindly check or ask the Seller for their return policy.
- Termination of Contract
Kindly contact us if you need to terminate your registration at any time and for any reason. We reserve the right to check the validity of such request of registration termination. Be aware that with immediate effect, we may terminate your registration at any time if you violate any of our policies or for other reasons by contacting you with your last recognized postal or e-mail address.
SellOff.ng reserves the absolute right to modify, discontinue, temporarily or permanently, any and all portion of our goods and services with or without prior communications. You hereby consent that SellOff.ng will under no circumstance be liable to you or any third party for any modification or discontinuance of the availability of goods or services on the website.
We have the right to evict a Seller from SellOff.ng if any, or a combination, of the following breaches, are committed:
- Provides fake, inferior, or substandard products that have been sold as genuine.
- Provides used, refurbished, or damaged products that have been sold as new or unused.
- Lists and sells products that have not been authorized for sale by the appropriate regulatory body (including but not limited to the NCC, SON, NAFDAC, etc).
- Fails to meet the Quality Of Service Standards (QoS) as defined in the SellerHQ rating system (details on request).
- Engages in any activity which would be considered illegal under Nigerian law, or engages in any activity that could be considered as fraudulent or misleading.
- Engages in any activity that brings SellOff.ng, or any of SellOff.ng’s partners, or other mall vendors into disrepute.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that demands any form of written communication. Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Sale to any third party is prohibited unless agreed upon in writing by the Seller.
SellOff.ng reserves its right to initiate civil and/or criminal proceedings against a user who files invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, SellOff.ng may at its sole discretion suspend, block, restrict, cancel the Display Name [and related profile] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with the intent to injure, defraud, or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Sale to any third party.